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Log in with MitID

You can always log in with MitID. If you wish to create or change your personal password to HK, you must first log in using MitID.

Log in with HK-password

To be able to use a personal password for HK, you must first create one by logging in with MitID. You can then use the password every time you log in.

Problems logging in with password?

Need help to login

MitID does not work. What can I do?
You need to contact customer support at MitID. HK is not able to help you in this situation.

Contact MitID support

Problems with login

My HK password is not working (has been locked)
Only you can create a HK password. If your access is locked, you must log in with MitID and then create your HK password yourself under 'New password' on My HK.

I forgot my HK password
Please log in using MitID, after which you can create a new HK password under 'New password' on My HK.

This is the first time I log on to Mit HK
In that case you don not have a HK password yet. You must first log in using MitID, and then you can create your own HK password.

Do I always have to log in with MitID?
No, only the first time you log in to Mit HK. You can then create your own HK password.

Can I just use my MitID?
Yes you can.

I'm having technical problems logging in
If you are experiencing technical problems logging in, you can call: 4437 1563 during opening hours, which are 6.00 to 24.00