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Log in with MitID & NemID

You can always log in with MitID or NemID. If you wish to create or change your personal password to HK, you must first log in using MitID or NemID.

Log in with HK-password

To be able to use a personal password for HK, you must first create one by logging in with NemID. You can then use the password every time you log in.

Problems logging in with password?

Need help to login

NemID or MitID does not work. What can I do?
You need to contact customer support at NemID or MitID. HK is not able to help you in this situation.

Contact NemID support

Contact MitID support

Problems with login

My HK password is not working (has been locked)
Only you can create a HK password. If your access is locked, you must log in with NemID or MitID and then create your HK password yourself under 'New password' on My HK.

I forgot my HK password
Please log in using NemID or MitID, after which you can create a new HK password under 'New password' on My HK.

This is the first time I log on to Mit HK
In that case you don not have a HK password yet. You must first log in using NemID or MitID, and then you can create your own HK password.

Do I always have to log in with NemID?
No, only the first time you log in to Mit HK. You can then create your own HK password.

Can I just use my NemID?
Yes you can.

I'm having technical problems logging in
If you are experiencing technical problems logging in, you can call: 4437 1563 during opening hours, which are 6.00 to 24.00