My HK password is not working (has been locked)
Only you can create a HK password. If your access is locked, you must log in with NemID or MitID and then create your HK password yourself under 'New password' on My HK.
I forgot my HK password
Please log in using NemID or MitID, after which you can create a new HK password under 'New password' on My HK.
This is the first time I log on to Mit HK
In that case you don not have a HK password yet. You must first log in using NemID or MitID, and then you can create your own HK password.
Do I always have to log in with NemID?
No, only the first time you log in to Mit HK. You can then create your own HK password.
Can I just use my NemID?
Yes you can.
I'm having technical problems logging in
If you are experiencing technical problems logging in, you can call: 4437 1563 during opening hours, which are 6.00 to 24.00
Type in your name and phonenumber, then choose a date and a time. HK will call you within the selected timeslot.
Thank you for your request for a call from HK.
We will call you within the time period you have requested.
We will call you from 7011 4545 - save the number on your phone and you will always have HK at your fingertips.
Log ind med NemID
Du kan altid bruge dit NemID til at logge ind på HK.dk. Hvis det er første gang du logger ind, skal du altid bruge dit NemID