How HK's unemloyment fund processes your personal data

HK´s unemployment fund (hereafter referred to as HKA) is the data controller responsible for any personal data processed by HKA.

You can contact us here:

HK/ Danmarks A-kasse
Weidekampsgade 8
2300 København S

Cvr.nr. 55373612
Email: A-kassen@hk.dk

Telephone: +45 7010 6789

You can also contact us with questions via:
www.hk.dk/kontakt

If you have any questions about how HKA processes your personal data, you are always welcome to contact HKA's data protection officer, Anton Gramstrup Larsen.

You can do so as follows:

• by email: DPO@hk.dk
• by telephone: +45 3330 4916
• by letter: HK/Danmark, Weidekampsgade 8, 2300 København S, att.”data protection officer”

If your enquiry contains sensitive personal data, you should send it encrypted or via www.hk.dk/kontakt.

We process personal data about you as part of our activities as an unemployment fund.

Our activities are twofold. First, we process personal data when we need to determine your rights and obligations under the Unemployment Insurance Act etc. for example, unemployment benefits. Second, we process personal data when you receive professional help and counselling to help you move forward in your working life. We process personal data about non-members when their information is included in our membership cases or is relevant to the running of our courses, events and campaigns. In addition, we may process personal data for satisfaction and market surveys and for research and statistics.

For example, we process your data in these situations:

• When you apply to join the unemployment fund (membership) and the subsequent payment of membership fees.
• For the administration of your membership.
• When you contact us in person, by phone, chat or email for advice and guidance on your rights and obligations in relation to unemployment insurance legislation.
• When you use MitHK.dk or any of our other self-service solutions.
• When you contact HKA about one of our member affairs, services or events.
• When you apply for benefits provided by the unemployment fund. For example, unemployment benefits, early retirement, holiday pay, transport, etc.
• When you use HK JobBørs (job exchange), Job & Guidance or the Competence Centre.
• When we are required to check records to verify payments.
• If you have purchased Salary Insurance, which we offer in collaboration with Alka Insurance and the HK trade union.
• If you want to leave the unemployment fund or transfer to another one.
• When you register and participate in courses, events and webinars.
• When you participate in professional networking activities and member surveys.
• For campaigns, user surveys and organisational projects
• In relation to other rights and obligations that follow from the unemployment insurance fund legislation.

HK's unemployment fund also uses your personal data to ensure you personalised communication and to market membership offers. In this connection, we use letters, email and text messages.

HK's unemployment fund, like other unemployment funds, is subject to a number of rules that require us to collect and store personal data about our members. The general rule is therefore that we do not need your consent when we collect the information or disclose it, as we are obliged to do so by the rules.

The legal basis for processing the data is typically GDPR Article 6(1)(c ) (legal obligation). In the case of sensitive personal data, the legal basis is also GDPR Article 9(2)(f) (legal claim).

It is primarily according to these laws that we in some cases are obliged to collect and disclose your personal data:

• The Act on Unemployment Insurance etc.
• The Act on Active Employment Measures
• The Holiday Act
• The Sickness Benefits Act
• Act on senior jobs

Consent

In some areas, we process your data based on your consent. This applies to those areas where our access to process personal data is not covered by legal regulations.

Consent will be obtained in connection with the processing of your personal data.

If you consent to the processing of personal data, you can withdraw your consent at any time.

In addition, the legal basis for processing personal data may be:

• Article 9(2)(b) GDPR (employment law obligations)
• Article 9(2)(e) GDPR (published data)
• Article 9(2)(g) GDPR (substantial public interest)
• Article 9(2)(j) GDPR (statistical and scientific purposes)

one of the following legal bases:

• Article 6(1)(b) GDPR (performance of a contract)
• Article 6(1)(d) GDPR (vital interest)
• Article 6(1)(f) GDPR (legitimate interest)
• Article 10 GDPR (criminal convictions)
• Section 8(3) of the Data Protection Act (criminal convictions)
• Section 10 of the Data Protection Act (statistical and scientific purposes)
• Section 11 of the Data Protection Act (CPR number)
• Section 12 of the Data Protection Act (information in employment relationships).

When you are a member of HK's Unemployment Fund, we primarily process the following personal data:

• Full name
• CPR number
• Postal address
• Telephone number
• E-mail address
• Place of education
• Membership of another unemployment insurance fund
• Payment information
• Any arrears in previous unemployment insurance fund
• Information about employment (depends on the specific case)

In addition, in some cases we process sensitive or confidential information about you. This happens if it is necessary in order to fulfil our obligations by law or to provide you with benefits that membership of HKA provides. This concerns the following information:

• Trade union membership
• Health history
  
• Ethnicity
• Criminal offences

Information about others who have been in contact with HKA
We process the information about you that you have provided to us or have made public yourself. We only collect the data that is relevant and necessary to fulfil our processing purposes.

HKA does not normally record telephone conversations. In exceptional cases, HKA may need to record individual conversations as part of the training of HKA's counsellors. HKA will only record telephone conversations with you for training purposes if you have given your consent. The recordings are deleted within 2-3 hours after the call.

Car parks associated with HKA's buildings may be video monitored for the safety of employees and guests and for documentation in relation to any insurance claims. If video surveillance is carried out, it will be indicated by signs in accordance with the rules of the Danish TV Surveillance Act.

Without basic identifying information and your CPR number, we are unable to offer you membership in HK's unemployment fund.

At HK's unemployment fund, it is voluntary whether you wish to make use of our services and counselling. Without information about the reason for termination, unemployment, your employment history, or your sensitive information, etc. we are not able to provide you with optimal help and counselling and ensure that you receive the benefits you are entitled to.

Like other unemployment funds, HK's unemployment fund is subject to a number of rules that require us to collect and store personal data, including sensitive personal data about our members.

All our employees are bound by confidentiality. We only disclose information to the extent that we are authorised or obliged to do so.

We disclose or transfer your personal data to the following recipients when necessary or convenient for you:

• Other unemployment funds
• Public authorities
• Doctors
• HK
• Danish unemployment insurance funds (DAK)
• The Danish Agency for Labour Market and Recruitment (STAR)
• Banking, insurance and pension companies
• Hotels and conference venues
• Educational institutions and external teachers
• Courts and Quasi-Judicial Bodies
• Advisors, e.g. lawyers, accountants, consulting companies or similar, if necessary to help you or us
• Data processors
  
  

Data processors are external private companies or public authorities/institutions that process data exclusively on behalf of and on the instructions of HK's unemployment fund. We use HK as a data processor in relation to our central administration systems.

HK's unemployment fund is also part of a joint administration with HK pursuant to section 22 of the Executive Order on requirements for and supervision of the recognised unemployment funds' finances and accounting etc. HK and HKA therefore share responsibility for the processing of personal data in connection with the correct collection of membership fees, etc.

When you use HK's unemployment fund services, your personal data may in some cases be transferred to countries outside the EU/EEA.

The situations in which such a transfer may occasionally take place will be in cases where HKA uses data processors and these use suppliers established outside the EU/EEA.

If the transfer is not to recipients established in so-called "safe" third countries authorised by the European Commission, the basis for the transfer will often be the European Commission's standard contractual clauses.

We primarily collect the information directly from you. However, we may obtain or receive information directly from a third party. We may also receive information from members about others. We only collect information that is relevant and necessary.

This includes, for example, information from:

• Other unemployment funds
• Employers
• Occupational Medicine Clinic
• CPR register
• Your colleagues
• Your relatives
• Your insurance company
• Your pension company
• Feriekonto (holiday allowance)
• FH or other labour unions
• Job Centres/Municipalities
• Doctors or other healthcare professionals
• Opposing parties in cases (Employers, lawyers, employers' associations or others)
• Police and courts
• The Danish Customs and Tax Administration
• The Danish Agency for Labour Market and Recruitment (STAR)
• Udbetaling Danmark (The authority responsible for the collection, disbursement and control of a number of public benefits.)
• Employees' Guarantee Fund (LG)

When you visit www.hk.dk, we collect personal data about you in the following cases:

• when you sign up for a newsletter
• when you sign up for an event
• when you contact us for further information and
• when you consent to the use of cookies.

We only collect the information we need to process your request or to provide a service. We will usually only request additional information if we need it to provide you with the best possible answer to your enquiry. When you give your consent to a processing of your personal data, we will only collect the personal data that you have specifically consented to.

We work with social media, advertising and analytics partners to optimise HKA's marketing on social media and other websites.

You can read more about HKA's use of cookies here: https://www.hk.dk/cookies

We collaborate with the company Addtraction AB.

Adtraction AB has developed a cookie for tracking internet traffic and provides a service that gives advertisers, such as HKA, the opportunity to pay commission to partner companies that direct traffic to HKA's website by clicking on hyperlinks on their pages. Addtraction AB uses various technologies to collect and store information about impressions and interactions with ads. This includes cookies, pixel tags, databases and server logs. They do this so that they can provide aggregated reports to advertisers such as HKA, e.g. tell HKA which pages our ads are shown on and whether the ad was clicked on by a viewer. Addtraction AB also measures conversions, for example a purchase you made after clicking on the link that happens after interacting with an ad. In order to provide the service, Addtraction AB can process the following data:

• IP address
• Technical data, such as browser settings.
• Date and time of the inquiry.
• Time zone difference from Greenwich Mean Time. (GMT)
• Content of the request. (specific page)
• Access status / HTTP status code.
• Amount of data transferred in each case.
• The website from which the request originates.

In this case, personal data is processed on the basis of HKA's and Addtraction AB's legitimate interest in using and providing this service. After careful consideration, we have assessed that your interests or fundamental rights and freedoms will not be violated by this. Data is stored for up to 12 months after data is collected.

Like many other organisations, HKA uses social media for a wide range of tasks.

HKA uses social media to create visibility in society, dialogue and relations with current and potential members. HKA does not conduct casework on social media.

You can find information about HKA's use of media and handling of personal data here.

Facebook, Instagram, LinkedIn, YouTube, Snapchat, TikTok and Twitter have their own privacy notices. We encourage you to read the privacy notices of these media before using them.

We share data responsibility with Facebook regarding HKA's Facebook pages and when we target the material we send out.

HKA stores your data for as long as it is necessary to fulfil the purposes for which the personal data in question is processed. This means that we store data for the period during which we can be met by a claim, are obliged by law or have another objective purpose for the storage.

HK's unemployment fund processes and stores data in accordance with the specific statutory regula-tions in this regard.

If you are a member or former member of HK's unemployment fund, we will delete your personal data 8 years after you have reached retirement age or passed away, cf. applicable rules in the unemployment fund legislation. Documents and enquiries in the unemployment fund are normally deleted after 5 calendar years. However, documents regarding entitlement to payments are not deleted until after 8 to 15 years. Documents relating to membership are not deleted until 8 years after you reach retirement age or pass away.

At HK's unemployment fund, we make use of automated decisions. This means, for example, that we can automatically approve unemployment declarations and unemployment benefit cards if possible, which also means that you will be notified of your rights more quickly. In addition, decisions on waiting periods are also made automatically in connection with the payment of unemployment benefits.

Complex cases or rejections of applications will always be handled by an employee.

If you want to know if your case has been processed automatically, you can always contact us. If your case has been processed automatically, you always have the option of having an employee at HK's un-employment fund review your case manually.

In general HK’s unemployment fund does not use consent as a basis for processing your personal data. In some situations, we obtain explicit consent from our members to process or disclose personal data. Where we have asked for your consent to process data about you, you have the right to withdraw your consent at any time.

You can do so by contacting us using the contact details listed in section 1.

If you choose to withdraw your consent, it will not be retroactive. HKA's processing of your personal data will be lawful up until the time you withdraw your consent.

HKA stores your personal data in a secure and confidential manner. We have both technical and organisational security measures in place to protect your data against accidental or unlawful destruction, loss or impairment, as well as against unauthorised disclosure, misuse or other unlawful processing.

When we share your sensitive information, we always use secure communication. If you send an email to HKA, it is generally an unencrypted message.

We therefore recommend that you do not send sensitive information to us by email such as CPR number and health information and that you include as little personal data as possible in your email to us. Instead, you can use MitHK.dk or www.hk.dk/kontakt. 

When we process your personal data, you have the following rights:

Right to see the data (right of access)

• You have the right to access the data we have registered and a series of additional information.

Right to rectification (correction)

• You have the right to obtain the rectification of inaccurate personal data concerning you.

Right to erasure

• In certain circumstances, you have the right to have personal data erased prior to the time we would generally have deleted such data.

Right to restriction of processing

• In certain circumstances, you have the right to obtain restriction of the processing of your personal data.

If you have the right to restriction of the processing, we may subsequently only process your personal data, with the exception of storage, with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

Right to object

• In certain circumstances, you have the right to object to HKA’s otherwise lawful processing of your personal data. You can also object to the processing of your personal data for direct marketing purposes.

Right to transmit data (data portability)

• Under some circumstances, you have the right to receive your personal data in a structured, com-monly used and machine-readable format and to have these personal data transmitted from one con-troller to another without hindrance.
  
  

You may read more about your rights in the Danish Data Protection Agency's guide to the rights of data subjects, available at www.datatilsynet.dk.

If you wish to exercise one or more of your rights, please contact HKA.

You have the right to submit a complaint to the Data Protection Agency if you are dissatisfied with the way we process your personal data. You are welcome to contact us in advance so that we can see, if we can help you with what you are unhappy about. You can find the Danish Data Protection Agency's contact details at www.datatilsynet.dk.

This privacy notice will when necessary be updated and amended regularly because of changes in data protection law and practice or when our use of new technological possibilities makes it necessary. We therefore recommend that you keep yourself regularly informed at our website.

If major changes occur, our members will be notified directly on MITHK.dk.

Privacy notice last time modified:
2022.06.28.